Category Archives: AI in Content

AI, Authenticity, Attention: The New Rules of Content in 2025
February 03, 2025

AI, Authenticity, Attention: The New Rules of Content in 2025

Penned down by Zahara Kanchwalla, Co-founder and CEO, Rite Knowledge Labs, this authored article throws light on how the content landscape will be evolving in 2025, emphasizing the importance of thought leadership, AI-generated content, and social media strategy. It also highlights how one must prioritize innovative, authentic storytelling to cut through the digital noise and establish influence.

As we welcome 2025, the content landscape is like a chess board mid-match. Strategic, intense and heaving with opportunity. But, only for those willing to think several moves ahead. Having been at the helm of a content-first thought leadership agency, I’ve learned that thought leadership thrives at the intersection of authority and authenticity. It’s where your unique perspective meets your audience’s pressing questions. Great content doesn’t just inform. It inspires. It creates a narrative that feels personal yet universal.

Thought leadership: The crown jewel of strategy

In today’s digitally saturated milieu, thought leadership is the ace up a brand’s sleeve. It’s about rising above commodity vanilla content. We must lead conversations. Brands that don’t carve a niche voice risk being drowned out in a sea of sameness. After all, thought leadership isn’t about joining the conversation.  It’s about steering it.

In 2025, thought leaders need to adopt a two-pronged approach. First, they must prioritise depth over breadth. Why? Because, only value-packed insights will make audiences stop the scroll and take note. Second, they must leverage authenticity as their secret sauce. Because, cookie-cutter content can act as a filler, but it will never build bridges of trust.

AI-generated content: A double-edged sword?

GenAI tools in content creation have been both a blessing and a wake up call. As per a study by Originality.ai, with the release of ChatGPT in 2022, there was a 189% surge in AI usage in LinkedIn content. It solidified AI’s role in the platform’s discourse. As of October 2024, an estimated 54% of long-form LinkedIn posts are AI-generated. It only demonstrates how deeply these tools have infiltrated the professional content ecosystem.

Interestingly, the average post length has also surged—up by 107% since ChatGPT launched. While AI-assisted tools have undoubtedly fueled this trend, brands must tread carefully. Google and other digital gatekeepers continue to emphasise originality and human nuance as non-negotiables for content that resonates with both readers and algorithms.

To stay ahead, brands must view AI as a powerful ally, not a wholesale replacement. AI can handle the heavy lifting—data analysis, trend spotting, and even drafting—but the final edit must always wear the human fingerprint. Remember, a machine can spin a yarn, but only a human can weave the fabric of connection.

Social media: Mining gold in the noise

Social media in 2025 is a melting pot of micro-trends, real-time conversations, and fleeting virality. Today, platforms like LinkedIn have become indispensable for thought leaders. And, AI-driven content is transforming both the scope and scale of what’s shared. But success on social media doesn’t mean contributing to the clutter. It requires striking a chord that resonates with your target audience.

For thought leaders, social media is both the stage and the spotlight. The key is to stop treating it as a bullhorn and instead, start using it as a stethoscope. Brands that excel understand that insights lie beneath the surface. This requires asking the right questions: What sparks genuine engagement? What themes keep reappearing? Which posts drive meaningful dialogue? The answers to these questions are the breadcrumbs that can lead to the holy grail of content.

Content is the new currency

In a world where ADHD is a norm and quality attention is rare, content is the new currency. But not all content carries equal weight. Original, authentic and impactful content will always have higher engagement and subsequently ROI than its mass-produced counterpart.

Data backs this up: while AI tools have made content creation easier, the sheer volume of AI-generated posts risks overwhelming audiences. Unless brands focus on delivering unique, differentiated narratives, they risk fading into the background of an oversaturated digital landscape. To change the game, brands must adopt a growth mindset. Essentially, experimenting with formats, unique narratives, and daring to be different.

The rules of engagement are changing. And brands need to step up their game. Play it safe, and you’ll blend in. Take calculated risks, and you’ll stand out. For leaders, the role is to turn content into a cornerstone of influence, credibility and trust.

What lies ahead

2025 isn’t just a new year.  It’s an opportunity to rewrite the content playbook. To win, we must lead with innovative ideas, amplify with authenticity, and adapt with agility. The content game is ours to shape—so let’s make every move count.

The future of AI in content: 5 predictions
October 17, 2024

The future of AI in content: 5 predictions

New Delhi: Today, AI tools like ChatGPT are being increasingly used to generate content. But what they lack is the ability to tap into the nuances of human experience and emotion. While AI can create content, it often results in generic outputs, repeating commonly used words, phrases, emojis and ideas. It also tends to follow a typical writing style which is easily distinguishable. Human content creators bring a unique touch — an understanding of context, empathy, and the ability to tell stories in a unique style that resonates on a personal level.

Here are five predictions about the future of AI in content — and why content based on human insights will still be king.

1. Generic content will become a commodity

As the use of AI becomes mainstream, the risk of producing “vanilla” content will increase. Content generated purely by AI often follows predictable patterns. It will lead to the oversaturation of similar ideas. Brands that rely solely on AI for content creation will struggle to stand out and create a differentiated voice. As a result, generic content will become a commodity. Content that is infused with a unique perspective, business storytelling and deep expertise will truly differentiate itself.

2. The ability to evoke emotion will differentiate

Emotion is a key driver of the virality of content. In a University of Pennsylvania study on viral content, the researchers found that “content that evokes high-arousal emotions, regardless of their valence, is more viral.” The ability to evoke a strong emotion, typically inspiration or positivity, is highly effective in driving engagement. As more content is generated by AI, the importance of this ability will only increase. Brands that combine AI’s efficiency with distinct emotion-driven narratives will stand out. Differentiation will come not just from the data but from how brands interpret that data through a human lens and evoke emotion.

3. Human insights will lead the way

AI is great at data analysis and processing vast amounts of information. However, nuanced human insights, based on years of experience and industry expertise, will remain crucial. AI can provide recommendations or analyze trends, but it takes human intuition and creativity to translate these into compelling, insightful pieces that resonate with readers. This is key to adding authenticity and the depth needed for genuine thought leadership.

4. Longform content will remain vital

While snackable short-form content like social media posts, reels and quick video clips will continue to gain popularity, research-driven long-form content will not die out. In fact, in-depth articles, research-driven white papers, case studies and success stories will become even more important for B2B brands. AI can assist with initial structuring, but it will take human expertise to create compelling narratives that drive thought leadership.

5. AI will augment personalisation at scale

Personalisation is a key element of content marketing. AI will make it easier to deliver personalised content at scale. Analysing customer data to tailor content for individual users will become effortless. From personalised email campaigns to dynamic web content, AI will enable brands to provide a more relevant and targeted experience for audiences.

Augmenting, not replacing, human intelligence

While AI can speed up content creation, it will still require human intervention. Ensuring that differentiators from human insight, expertise and experience are captured will remain a critical task. AI can suggest topics or generate initial drafts, but the final product will need a human touch to ensure it resonates with the target audience.

As we look ahead, AI will complement, rather than replace human intelligence. As Ginni Rometty once said, “Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we’ll augment our intelligence.”

AI will assist us by automating mundane tasks – proofreading, language consistency edits, formatting consistency checks – and increasing efficiency. But human creativity, emotion, and perspective will remain at the heart of truly great content.

Going further ahead, will this change? Will AI outpace human capabilities in content? Gray Scott, an avid commentator on the future of artificial intelligence, AI ethics said, “There is no reason and no way that a human mind can keep up with an artificial intelligence machine by 2035.”

In my view, this doesn’t mean human content will become obsolete. However, it does suggest that the future will require a careful balance between AI-driven efficiency and human-led creativity. AI will continue to simplify and speed up the content creation process, but the stories that resonate most deeply will always come from uniquely human storytelling.

ChatGPT will separate the thinkers from the writers
May 08, 2023

ChatGPT will separate the thinkers from the writers

Gone are the days when writing was considered an art form, mastered only by a chosen few who possessed the elusive talent of weaving magic with words. Now, with the power of AI and language models like ChatGPT, it seems that anyone can pick up a quill (or keyboard) and write their way to literary greatness. Writing is no longer a magic trick, it’s a universal skill.

So, what are the consequences of writing skills becoming democratized?

Writing abilities no longer give you an edge

As AI continues to advance and writing skills become accessible to a wider audience, the competitive edge of writing proficiency will diminish. The ability to effectively convey one’s ideas is no longer a unique advantage. When everyone has the power of AI to write good English, people will no longer get left behind only because they can’t articulate things in good English.

With the help of AI, people will be able to better express their thoughts and ideas, regardless of their language abilities. This can lead to greater participation and diversity in various fields and industries. This can also help reduce the stigma associated with language barriers. Those who were previously disadvantaged due to their inability to express themselves effectively in writing will now have improved opportunities.

While thinking skills are not dependent on language, it will become easier for thinkers to express their thoughts in English, regardless of their language abilities. This means that individuals with strong thinking skills will be able to contribute to society in a meaningful way, even if they do not have the same level of writing ability as others.

Only thinking and ideas will matter

As Henry Ford once said, “Thinking is the hardest work there is, which is probably the reason why so few engage in it.” In order to succeed in the digital age, individuals and organizations will need to be able to think critically, generate innovative ideas, and inspire change through their thoughts and actions. Those who will be able to develop strong thinking skills will be well-positioned to succeed in the future.

As a content-first digital agency, we work with clients to develop content that is both well-written and thought-provoking to help them achieve their thought leadership and stakeholder reputation goals. The importance of critical thinking and creativity in generating new ideas and perspectives toward these goals cannot be overemphasized. While writing is an important tool for communication, it is only through our thinking skills that we can truly generate new insights and perspectives that can drive powerful thought leadership narratives.

Human-generated, helpful content will win

According to a senior advisor 99% to 99.9% of all content on the internet will be AI-generated by 2025 to 2030. Although AI technology can assist in brainstorming and generating ideas for human-generated content, AI-generated content is generally not well-received by Google Search’s algorithm. And there’s good reason for it. Google’s automated systems are designed to use many different factors to rank great content. After identifying relevant content, its systems prioritise those that seem most helpful. To do this, it identifies a mix of factors that can help determine which content demonstrates aspects of experience, expertise, authoritativeness, and trustworthiness, or what it calls E-E-A-T.

Google’s algorithm relies on its helpful content system to identify and prioritise original, human-generated content that provides value to users. As per Google’s latest “helpful content update,” AI-generated content is not favoured by the algorithm, making it less likely to rank well on search engine results pages (SERPs).

To produce original, high-quality, people-centered content that embodies the E-E-A-T framework, one needs to be a thinker, not just a writer.

Let’s take a moment to clearly distinguish the roles of a thinker and a writer. A thinker is someone who generates ideas and thinks deeply about a topic, while a writer is someone who can articulate those ideas in writing. A thinker is focused on the content, while a writer is focused on the form. In creating effective communication, the quality of the writing is dependent on the quality of the ideas being conveyed.

Having helmed the operations of a content-first digital agency, I have seen first-hand the difference between thinkers and writers in creating powerful thought leadership content. A thinker’s insights and knowledge are critical to creating compelling, authoritative content that helps to build trust, credibility, and influence among stakeholder audiences.

With this understanding, the outcomes that can be expected from writing becoming a universally attainable skill are easy to fathom.

In conclusion, with the rise of AI and language models, writing is becoming a skill that can be acquired by anyone. However, let’s not forget that writing is not merely about putting words on paper or a screen, but rather it involves critical thinking, knowledge, and insights that come from deep research, one’s own experiences and perspectives. As people-generated content continues to be distinguished from AI-generated content by tech giants like Google, it is clear that the human touch in writing still holds immense value and significance in our increasingly digital world.

(The author Zahara Kanchwalla is the co-founder & CEO of Rite Knowledge Labs.)